Shipping policy

At Sprunki UK, we aim to make sure your Sprunki plush toys reach you safely and as quickly as possible.

Order Processing

• All orders are processed within 3 working days after your order is placed.
• Orders are processed Monday to Friday, excluding UK public holidays.
• Once your order has been dispatched, you will receive a shipping confirmation where applicable.

Delivery Times

Orders are delivered within approximately 7 working days after dispatch.

Please note that delivery times are estimates and may occasionally be affected by courier delays, weather conditions, public holidays, or other circumstances outside our control.

Delivery Address

Please ensure that your delivery address is accurate and complete when placing your order. Sprunki UK cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address information provided at checkout.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us so we can help investigate the issue with the delivery carrier.

Contact Us

If you have any questions about your order or our shipping policy, please contact our customer support team through the contact details provided on our website.

Sprunki UK
Thank you for choosing Sprunki UK!